The internet created a new market place, and the mobile apps changed the nature of the old banking processes. Users attitude and bank behavioral characteristics for internet and mobile bank were included in this survey.
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LITERATURE REVIEW ON INTERNET BANKING Page 62 Meaning of Literature Review • Provides an overview and a critical evaluation of a body of literature relating to a.
LITERATURE REVIEW: Uppal & Chawla,() study about “E-Delivery Channel-Based Banking Services: An Empirical Study customer perceptions about e-banking services “highlighted study revealed that the quality of e-banking portals has a significant impact on the consumers quality perception in the internet providing banks which serves a 4/4(4).
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CHAPTER 2 LITERATURE REVIEW Internet Banking With the extensive technology innovation and telecommunications, we have types of Internet Banking that are currently employed in the market place i.e. Informational, Communicative and Transactional. Informational - This is the basic level of Internet Banking.
Typically, the. the review and analysis of the studies reported in the literature, we propose a framework of customer factors and website factors which affect trust and organize the impact of trust on Internet banking.